Accon Suomi Oy

Personal service and familiar contact persons are key benefits

When Accon was looking for a new occupational health partner, one need stood out above all others: personal service. Following a tendering process, the collaboration with Botnia Occupational Health began in 2019.

Today, the occupational health collaboration between Accon and Botnia includes general practitioner and laboratory services, physiotherapy, occupational psychology services, and, when needed, referrals for further examinations such as MRI scans.

Accon also has its own designated occupational health contact person, making it possible to turn to a familiar contact time after time. Botnia has assessed the company’s needs on site and understands the conditions in which the employees work. The long-term partnership is reflected in smooth everyday collaboration, a low sickness absence rate, and straightforward communication.

– It is much easier when there is continuity. The same people are still there. It is considerably easier to talk about health matters with a familiar person than if they changed every time, Laasanen says.

Accon’s Production Manager Timo Grönfors has also worked with Botnia for several years and mentions one strength that has become increasingly clear over time:

– It is a certain kind of closeness.

Customer-oriented service brings value in all situations

At Accon, Botnia is seen as a partner that understands the company’s needs: time is not spent going over the situation from the beginning, because the partner immediately understands what the issue is.

Tripartite meetings have also been found particularly useful at Accon, as they allow suitable solutions to be considered together by the employee, the employer, and occupational health professionals.

Situations can also arise outside office hours. Laasanen and Grönfors recall how, when it truly mattered, they were able to move things forward with Botnia even over the weekend.

– It is also a matter of values that Botnia makes sure the connection works. Even when there is not necessarily anything specific to discuss, they get in touch and ask how we are doing, Grönfors says.

Occupational well-being is a long-term commitment

Accon is committed to the health and well-being of its personnel. The role of occupational health collaboration is not viewed only from a financial perspective; at the centre are employee satisfaction, smooth everyday operations, and reliable expertise.

At Accon, a low sickness absence rate is seen as an important indicator, as the work in production is physically demanding. High-quality occupational health services and the employer’s active investment in occupational well-being have borne fruit:

– The result is motivated and healthy employees. They know that if they have a concern, they can approach someone in occupational health services or raise the matter through the employer, Grönfors says.

What message does Accon have for companies considering switching to Botnia Occupational Health?

– Try it. Test it. You will be surprised, Grönfors says.